PRIVACY POLICY
This policy applies to the processing of your personal data as a customer, a member of our loyalty club, a purchaser of our goods and services and as a visitor to our website, always to the extent that the personal data is relevant to your position in relation to us.
We process all personal data in accordance with legal regulations and place great emphasis on storing it securely.
FIXED.zone a.s
ID number: 260 36 363
Registered office: Kubatova 1240/6, 370 04 Ceske Budejovice
Registered in the Commercial Register maintained by the Regional Court in Ceske Budejovice, Section C, Entry 10575
(hereinafter referred to as “We”),
as the controller of personal data, inform you as a user of the website, or as a user of the FIXED SMART application, about the collection of personal data and the privacy policy described below.
Protection of personal data and sending of commercial messages
By registering for the FIXED SMART application, the user’s personal data (hereinafter also referred to as “Personal Data”) is processed.
Personal data is processed solely for the purpose of using the application and, if the user has given consent, also for marketing purposes.
Personal data may be provided to the following third parties:
external accountants; auditors; external law firm; persons providing server, web, cloud or IT services, or business partners of the seller;
Personal data will not be provided to third parties from countries outside the EU and the EEA.
Personal data will be processed for the duration during which we provide you with our services or fulfill the mutual contract, for the duration of using the application, or for the period necessary to fulfill archiving obligations under applicable laws and regulations, but no longer than 10 years after its termination.
In accordance with the regulations for the protection of personal data, the user has the following rights:
RIGHT TO ACCESS to Personal Data, which means that the user may request confirmation at any time whether the Personal Data concerning him/her is or is not being processed, and if so, for what purposes, to what extent, to whom it is made available, how long it will be processed, whether he/she has the right to rectification, erasure, restriction of processing or objection, where the Personal Data was obtained, and whether there is any automated decision making based on the processing of Personal Data, including any profiling. The user also has the right to obtain a copy of his/her Personal Data, with the first provision being free of charge, and for any subsequent provision, a reasonable fee for administrative costs may be charged.
RIGHT TO RECTIFICATION of Personal Data, which means that the user may request correction or completion of Personal Data if it is inaccurate or incomplete.
RIGHT TO ERASURE of Personal Data, which means that Personal Data must be erased if
(i) it is no longer necessary for the purposes for which it was collected or otherwise processed,
(ii) consent has been withdrawn and there is no other legal basis for processing
(iii) an objection to processing is raised and there are no overriding legitimate grounds for processing
(iv) processing is unlawful or
(v) it is required by law.
RIGHT TO RESTRICTION OF PROCESSING of Personal Data, which means that until the disputed issues regarding the processing of Personal Data are resolved, specifically if
(i) the accuracy of the Personal Data is denied,
(ii) the processing is unlawful, but instead of erasure, their processing is only requested to be restricted,
(iii) the data subject no longer needs the Personal Data for the purposes of processing,
(iv) or if an objection to processing has been raised, the second contractual party may only store the Personal Data and further processing is subject to consent or if these data are necessary for the establishment, exercise or defence of legal claims.
RIGHT TO DATA PORTABILITY, which means that the data subject has the right to obtain their Personal Data provided to another contractual party with their consent for processing or for the purposes of fulfilling the contract, in a structured, commonly used, and machine-readable format, and if technically feasible, to have these data transferred to another controller.
RIGHT TO OBJECT to the processing of Personal Data, which means the possibility of filing a written or electronic objection to the processing of Personal Data.
All rights set out in the preceding paragraph may be exercised either in writing by a registered letter sent to the registered office address or electronically to the email address info@FIXED.zone.
The data subject has the right to lodge a complaint about the processing of Personal Data with the Office for Personal Data Protection at the address: www.uoou.cz.
The provision of Personal Data is required because they are necessary for the proper functioning of the application or because the law requires their provision. The consequence of not providing data may be the inability to use the application.
Based on the processed Personal Data, there is no automated decision-making or profiling.
Scope of Personal Data Processing
When you contact us through the website, you may be asked to provide certain information about yourself or your company. This information may include in particular:
Your name and surname,
company name,
address or registered office,
identification number and tax identification number,
telephone number or
email address.
Registration of users is required to use the FIXED SMART application. Users agree to the processing of the following personal data:
Your name and surname,
email address.
Upon registration in the application, the user can access their user interface.
Access to the user account in the application is secured by a username and password. The user is obliged to maintain confidentiality regarding the information necessary to access their user account and acknowledges that we are not responsible for any breach of this obligation by the user.
Purpose of processing
The data you provide to us is used to contact you and provide you with information you have requested or for the purposes of fulfilling a contract, i.e., making an offer or sending commercial communications about new products, or for the purpose of ensuring the functioning of the FIXED SMART application. The data controller processes personal data for internal analytical purposes to ensure the highest quality of services provided. All personal data are processed in a lawful and transparent manner and only the necessary, relevant, and essential data in relation to the purpose of processing are required.
In addition, we may use your name, surname, and email address to send you commercial communications, i.e., to inform you about events, publications, or services we provide and which, in our opinion, may be of interest to you. Providing personal data for the purposes of fulfilling a contract and providing personal data for the purposes of responding to your inquiries or providing you with requested information are our contractual requirements, and failure to provide them may result in a failure to conclude a contract or provide an answer to your inquiries.
In addition to the processing of your personal data for the purpose of sending commercial communications, you may refuse at any time, and it will not affect our other mutual relationships. Simply send us an email with the appropriate request to info@FIXED.zone or another address from which you have received commercial communications from us.
Duration of personal data processing
Personal data that we process based on your consent will be processed until you revoke your consent. To revoke consent, simply send an email with the appropriate request to info@FIXED.zone.
Additional processed data
When using the FIXED SMART application, we obtain basic information about the device (such as the operating system version, phone type, etc.). For the proper functioning of the FIXED SMART application, it is necessary for the application to constantly monitor whether the phone is connected to the Bluetooth watchdog FIXED SMILE. If the phone is disconnected from the Bluetooth watchdog FIXED SMILE, the application records the last known location.
The FIXED SMART application requires the following permissions:
Access to location (using GPS and network)Access to mediaAccess to storageAccess to cameraAccess to BluetoothPermission for notifications
On our website, we use third-party cookies to analyze visitor traffic. In our case, the third party is Google. More information. We also use short-term cookies, which are necessary for the proper functioning of the website, specifically contact forms. These cookies remain stored on your computer only until you close your browser, after which they are deleted. They do not serve to identify you.
If you need any part of the text explained, advice or want to discuss further processing of your personal data, you can contact us at any time at the email address info@FIXED.zone.
These Privacy Policies are effective as of October 1st, 2021.
Based on your ID (email), we were unable to find any of your devices. Please add your device manually.
If you want to create new FIXED account, please go to Google Play or Apple App Store and download our Smart App (Name: FIXED Smart).