Support

FIXED Snap Mini, silver

Need help with setup or just looking for new information? You've come to the right place.

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I cannot control the phone camera with a cable selfie stick. Zoom in/out of the lens or volume control occurs in place of the camera shutter release.

With some phone manufacturers, you have to check the camera settings and change the shooting settings with the volume button. If there is no such option on the app, you need to download an app that supports this feature.

Does the selfie-stick work with a Windows OS equipped mobile phone?

Unfortunately, the selfie-stick is only compatible with Android 4.2.2 and higher and iOS 5.0 and higher.

There is no sound on the video shot with a selfie-stick

When you are using Android OS equipped mobile phones, it is necessary to unplug the 3.5 mm jack from the phone prior to shooting a video.

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