Need help with setup or just looking for new information? You've come to the right place.
More about the productThe problem can be solved by updating the firmware of the HUB itself. Above the link you will find the update program, including instructions and the new firmware version. If you have any questions, do not hesitate to contact us via the form in the "Contact support" tab. We will be happy to help you with the update.
Yes, you can also use the microphone when plugged into the audio input
In this case, this is a limitation of the iPad, not a defect of the HUB. For other tablets or laptops, everything will work as standard when the HUB is connected.
The USB-C connector in this case is for data transfer only, it is not possible to connect a monitor through it. Only the HDMI connector in the HUB can be used to connect a monitor.
Yes, you bring power to the USB-C connector in the HUB and then connect the HUB to your device. In case you connect multiple peripherals to the HUB, e.g. monitor, hard drive, keyboard, etc., we recommend that you always power the HUB for proper functionality.
Please make sure that you use a USB cable to connect the hub to your computer for data transfer and not just for charging.
Based on your ID (email), we were unable to find any of your devices. Please add your device manually.
If you want to create new FIXED account, please go to Google Play or Apple App Store and download our Smart App (Name: FIXED Smart).
Holders
Chargers
Protection
Music
For wearables
Other
Phone cases
Tablet cases
Laptop Cases